Customer Verification
and e-Signatures to enhance
Policies agreements

Insurance

insurance

Improving Your Customers Experience

When clients need to interact with insurance agencies they have to invest time, energy and patience in order to finalize all their practices. For this reason, the insurance industry needs to modernize and update its offer to meet the growing needs of clients, improving their experience.

Both innovative ways of onboarding and clients identification and electronic signatures contribute to the advances of the sector which include digitally-enabled sales, direct consumer engagement, and automated claims signing.

insurance

Euronovate Group's Solutions for:

  • 1 Secure and Easy Customer Verification
Onboarding is the start of the user’s journey with the insurer, so it is necessary to be effective, fast, and frictionless. With a digital integration, this procedure is less demanding for clients, that are able to identify themselves easily with identity document validation technologies that cover all administrative insurance staff’s needs by gathering any information. Euronovate Group’s Digital onboarding and identification bring several advantages for the insurance agency:
  • Possibility to expand the business geographically easily and quickly, due to the flexibility of operations, that comply with different regulatory standards.
  • 24/7 availability of the platform for insurance processes and online support.
  • Complete security of transactions and identification thanks to biometrics technology and liveness verification preventing frauds.
  • By adopting Digital Certificates, processes are streamlined and management is improved, mail payments and physical travel are avoided, and savings of time and money are generated with full legal validity.
  • 2 Signing Insurance Policies Digitally

Signing life insurance or car insurance policies can be a stressful and lengthy process for clients. To improve their experience, insurance agencies can implement electronic signature, in branch or remotely, into their procedures, obtaining several benefits:

  • Providing mobility, immediacy and speed in the underwriting of insurance policies.
  • Dematerializing of the business process cycle avoiding human errors.
  • Enriching the customer's digital experience.
  • Assuring data protection and security, of the signature.
  • Eliminating distance-related problems and reducing waiting times.

Find out how to become paperless and improve your customer experience

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